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Luggage Express

Who They Are

Their Head Quarters are based at London Wembley, they serve the luggage requirements of the global traveler providing baggage services to over 300 countries and territories connecting over 25,000 cities. They are present at all the major British airports and rail stations, their online luggage store is ensure the global traveler reach them from anywhere in the world.

They are one of the largest companies in baggage business with interests in Excess, Removals, Lost, Shipping, Storage, Bag Wrap, Man and Van Baggage services. Their aim is to be the one stop baggage solution partner.

The Challenge

Excess Baggage selected Insite Digital to convert their existing store over to the Magento Enterprise platform based on our proven ability to increase E-Commerce conversion rates & deliver high specification projects to tight deadlines.  The main goals for the site were to deliver improved SEO Architecture, Usability & user journey, Optimised checkout process & re-marketing capabilities.

The Outcome

We delivered the Magento Enterprise site to specification & budget with a number of great usability features built in such as AJAX multi-faceded filtering, AJAX Add to basket, Solr search integration & a Super converting one step checkout.

Some of the key Features:

  • SEO friendly product URLs
  • One Page Checkout
  • Clear Call to Actions
  • AJAX multi-faceded Filtering
  • Horizontal Drop Down Menu system
  • Solr Intelligent Search (miss spelling, fuzzy matching etc…)
  • Automoated Cross & Up Sell functionality
  • Abandoned basket chaser emails
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